What is a transmission? The transmission takes the power from the engine to the wheels by using gears. In other words, your car won't move without a transmission. What should I do so my transmission doesn't fail? Most importantly, you should have your transmission serviced every 25,000 miles. Check the fluid regularly, making sure it is full and red. Check your owners manual for information about any specific transmission fluid your vehicle may need. What is a torque converter? The torque converter distributes the power from the engine to the transmission. The torque converter allows the car to remain stopped while the car is in gear. How do I know if something is wrong with my transmission? There are many assumptions of a failing transmission. A strange noise, a slipping transmission, no reverse, or skipping gears. These can all be signs of a failing transmission. Why does it cost so much to have my automatic transmission repaired? It doesn't. At least, it doesn't when you understand what we need to do to repair your transmission. You see, repairing an automatic transmission is not as simple as changing the spark plugs or adjusting the carburetor. Today, automatic transmissions -- particularly those with front wheel drive technology or computerized systems -- are extremely complicated units. There are over 3,000 parts in today's average automatic transmission. And the parts for some late model imports can cost ten times as much as parts for older, larger cars. Just getting to the parts you need to see to find out what's wrong often calls for major surgery -- especially in smaller cars where the manufacturer has tightly packed different mechanical systems on top of and around each other. Why can't you tell me what it's going to cost to fix my transmission without taking it apart first? Aside from the fact that a consumer might easily miss a symptom a trained mechanic would see or hear when the vehicle is brought in, can you tell the difference between a rattle, buzz, grind, whine and a slip? And do you mean the same thing by those words that we do? The plain truth is, we simply can't be sure of what's wrong with your transmission until we take a look inside. Nobody can. How do I know I am not getting ripped off? There are several things you can do to protect yourself from dishonest transmission repair shops. First, you can ask your regular automotive mechanic to recommend a transmission shop to you. You can then check with your local Better Business Bureau to see if that shop has had any complaints filed against it. And you should always ask to see your transmission once it comes apart and insist that your old parts be returned to you. But there's an even simpler way: check to make sure that your automatic transmission shop is a member of ATRA - the Automatic Transmission Rebuilders Association. What is ATRA? ATRA is a nonprofit organization for the automatic transmission repair industry. Its members comprise the worlds oldest and largest network of independent transmission rebuilding firms, with over 2000 members in the U.S. and Canada alone. How does ATRA take the worry out of my repair? ATRA requires that its members employ experienced personnel whose skills have been tested and certified by the Association. To make sure they stay up to date on the latest automatic transmission models, ATRA also requires members to attend annual training seminars. When you take your car to an ATRA member's shop, you can rest assure that you are dealing with technicians who know what they are doing.
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